Terms of Service

By accessing our platform and placing an order, you agree to these Terms of Service. If you do not agree to all terms, you may not use our services.

We reserve the right to update these terms; continued use signifies acceptance of any changes.

Account Registration: You must provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account.

Age Restrictions: Users must be at least 18 years of age (or the age of majority in your jurisdiction) to place an order.

Acceptance: Orders are subject to our acceptance. We reserve the right to cancel any order for reasons such as unavailability or suspected fraud.

Pricing & Taxes: Prices are set by us (https://swadoo.org). Applicable taxes and delivery fees will be clearly displayed before checkout.

Billing: Payments are processed via secure third-party gateways. We do not store sensitive credit/debit card details.

Cancellations: Any order once accepted and in preparation phase cannot be cancelled.

Refunds: Refunds are evaluated on a case-by-case basis (e.g., missing items, incorrect delivery) and are generally credited back to the original payment method.

Logistics: Deliveries are handled by our in-house fleet or third-party logistics partners as and when needed.

Delays: While we strive for timely delivery, we are not liable for delays caused by external factors (e.g., traffic, severe weather, or unforeseen circumstances).

Our platform acts solely as a medium for ordering food. To the maximum extent permitted by law, our aggregate liability arising out of or relating to your use of the service is limited to the amount you paid for the order in question.

Questions about these Terms? Reach us at support@swadoo.org.